We’re excited to pamper your furry friend! To ensure a smooth and enjoyable experience for both you and your pup, please review our booking policy:
Appointment Confirmation
All appointments must be booked through our online system or via phone. A confirmation email or message will be sent once your booking is secured.Cancellation Policy
Cancellations must be made at least 24 hours in advance.Late Arrivals
If you are running late for your appointment, please let us know as soon as possible. Arriving more than 15 minutes late may result in rescheduling your appointment or a reduced service time.Health and Safety
For the safety and comfort of your pet, all dogs must be up to date on vaccinations (including rabies). If your dog is sick or has a medical condition, please inform us before the appointment.Aggressive Dogs
We reserve the right to refuse service to any dog that displays aggressive behavior. If your dog has special needs or anxiety, please inform us beforehand so we can make accommodations.Payment
Payment is due at the time of service. We accept the following payment methods:Card (Credit/Debit)
Cash
Bank Transfer
Satisfaction Guarantee
If you're not satisfied with the service, please let us know within 24 hours, and we will do our best to resolve any issues.